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PRIVACY POLICY
Effective as of 16th June, 2023
IN A NUTSHELL
OxValue.AI does not share or sell company-identifiable financial or descriptive information to third parties.
Thanks for using OxValue.AI. Our goal is to make technology valuation accurate, accessible and affordable. We therefore created a data-driven, easy-to-use online platform.
For this reason, data is critical to our mission, and as your data controller we take very seriously the respect and protection of its privacy and security. We are committed to following and continuously evolving best practices to support this principle.
We – meaning OxValue.AI (collectively referred to as “OxValue.AI,” “we”, “our” or “us”) – prepared this Privacy Policy to help you understand:
• What information we collect about you and how
• How we use the information we collect
• How we share the information we collect
• How we store and secure information
• How to access and manage your data
• Your duties
This Privacy Policy covers the information we collect through OxValue.AI’s website (https://www.oxvalue.ai, including subpages and subdomains) or online platform (the “Products”), our websites that link to this Privacy Policy, and any other services we provide to our customers or end users (collectively with the Products, the “Services”).
What information we collect about you and how
We collect information about you in different ways, depending on the Services you use and your activity on our website and platform. Broadly speaking, we collect information from you when you provide it to us and when you use our Services, as further described below.
Information you provide to us
For browsing our website you do not need to provide any information yourself, unless you wish to contact us. To make use of our Products however, we require additional information for you to set up your own account with us.
Account Information
We ask you for information about you when you sign up, create and modify an account for or through the Product. In order to use certain Products or Services, we require account registration. This requires a full name associated with your account, an email address through which we can contact you, and a password to help secure your personal information.
Content you provide through our Products
We collect and store content that you input, submit, upload, create, share or display in the process of using our Services. This content includes any information that you may choose to include, including the files and links you upload to the Service.
Content you provide through our websites
We collect other content that you submit to our websites, which include social media or social networking websites operated by us. For example, you provide content to us when you give feedback or when you participate in any interactive features, surveys, contests, promotions, activities or events.
Information you provide through our support channels
The Services also include our customer support, where you may choose to submit information regarding a problem you are experiencing with the Services. Whether you send us an email, contact through the Products, speak to one of our representatives directly or otherwise engage with our support team, you may be asked to provide contact information, a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue.
Payment Information
When you register for certain paid Services, we collect your company VAT number, company name, country and representative for invoicing purposes. OxValue.AI will not store or retain any other billing information about you.
Information we collect automatically when you use the Services
We collect information about you when you use our Services, including browsing our websites and taking certain actions within the Services.
Profile Information
In order to ensure a smooth and enjoyable experience when using our services, we collect information about you concerning your profile preferences including your language preferences, notification and marketing preferences. These can be stored in the form of cookies, little files that are kept on your browser and which then tell us your preferences the next time you visit our website or use our Services.
Device and Connection Information
We do not collect device and connection information (such as IP addresses, browser types, operating systems, ISPs, platform type, device type, etc.).
How we use the information we collect
We use the information we collect, including personally identifiable information, for a variety of purposes, and how we use it depends on what we collect and what Services you use (or features of the Services). These purposes may include:
To provide the Services and personalize your experience
We use information about you to provide the Services to you, including to process transactions with you, authenticate you when you log in, provide customer support, and operate and maintain the Services.
For research and development
We are always looking for ways to make our Services smarter, faster, more secure, integrated, and useful to you. We may use collective learnings about how people use our Services and feedback provided directly to us, to troubleshoot and to identify trends, usage, activity patterns and areas for integration and improvement of the Services.
To communicate with you about the Services
We may use your contact information to:
• Send transactional communications via email and within the Services, including confirming your purchases; reminding you of subscription expirations; responding to your comments, questions and requests; providing customer support, and sending you technical notices, updates, security alerts, and administrative messages.
• Provide tailored communications based on your activity and interactions with us. For example, certain actions you take in the Services may automatically trigger a feature or third-party app suggestion within the Services that would make that task easier.
These communications are part of the Services and in some cases you cannot opt out of them as they are required for us to delivery the Service.
Customer support
We may use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, or to repair and improve the Services.
For safety and security
We use information about you and your Service use to verify accounts and activity, to monitor suspicious or fraudulent activity and to identify violations of Service policies.
To comply with applicable law
We may use your information as necessary to comply with applicable law, including governmental requests, law enforcement requests, and otherwise to protect the rights, privacy, safety, or property of you, us, or others.
With your consent
We may use information about you where you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote the Services, with your permission.
How we share the information we collect
OxValue.AI doesn’t share or sell company-identifiable financial or descriptive information to third parties. We may share this type of information exclusively through aggregation and anonymization techniques, which prevents the information from being reassociated or identified with any one account, company, or individual. This information may be used for a wide variety of statistical and analytical purposes.
Other scenarios in which we may share your information
There are certain situations in which we may have to share your information with other third parties. This could be in the event of a buy or sale of business assets, in which case we may share information with a potential buyer or seller; if we are obliged to share information in order to comply with legal obligations; to assist in or conduct investigations of fraud or other illegal activity where we deem it reasonable to do so; or any other circumstances not necessarily foreseeable but holding sufficient levels of legal obligation or reason to do so.
How we store and secure information
The security of your information is of utmost importance to us, so we only use third parties whom we trust and are essential to delivering our Services to you. This means that we do not share personally identifiable information with other parties without your consent.
How long do we store your data?
While the cookies we use may expire after certain amounts of time, your account information is stored by us indefinitely, as legal and regulatory processes in the future may require this information.
How to access and manage your data
Firstly, you may choose which information is collected from you automatically through our use of cookies.
Ultimately, you are the owner of your information, and such you have control over it. This means that should you desire, you may:
• request to see all the information we have relevant to your person
• correct any information that we hold that is incorrect
• delete any and all information relating to you
For any questions or queries regarding your information, please write to us at info@oxvalue.ai.
Your duties
“Confidential Information” means information, documents, samples and material relating to technology described by OxValue.AI’s website (https://www.oxvalue.ai, including subpages and subdomains) or online platform (the “Products”). You are under the duty to maintain the confidentiality of Confidential Information.
• Except as permitted expressly by OxValue.AI, you shall not disclose the Discloser's Confidential Information to any third party
• You do not acquire any rights to the Confidential Information disclosed to it under this Agreement and shall not use it for any purpose other than the Agreed Purpose.
• Except where expressly permitted by the law, you shall not in any way reproduce, reverse engineer or exploit OxValue.AI's Confidential Information for the your own benefit, or for the benefit of another.
• You shall use the same degree of care as it uses to protect its own strictly confidential information, but no less than reasonable care, to prevent the unauthorised use, dissemination or publication of OxValue.AI's Confidential Information.
• You shall disclose OxValue.AI's Confidential Information only to officers, employees and consultants of the Recipient who have a need to know such Confidential Information for the performance of their work with respect to the Agreed Purpose, and who have been notified in advance that such Confidential Information is confidential.
This Agreement shall be governed by English Law, and the parties submit to the exclusive jurisdiction of the English Courts for the resolution of any dispute which may arise out of this Agreement.
Contacts
If you have any questions about this Privacy Policy or our treatment of the information you provide us, please contact us at info@oxvalue.ai.